Privacy Policy
Last updated: November 13, 2026
TREASURED is run by TREASURED LLC, a Louisiana limited liability company. We collect only what we need to sell you a stone, ship it, and answer your questions. We never sell your personal information.
What we collect
When you buy Your name, email, shipping and billing addresses, and phone number, plus what you ordered.
When you pay Payments go through Stripe, and through Klarna or Afterpay if you choose to pay over time. They process your card or account details directly. We never see or store your full card number.
When you write to us Your name, email, and message from our contact form, and anything you send by email, such as photos and details of a stone you'd like to sell.
When you browse Our site runs on Squarespace, which automatically collects basic technical information such as your IP address, browser, device, pages visited, and how you arrived. It also uses cookies to keep your cart working and to give us anonymous visitor statistics. Our forms use Google reCAPTCHA to block spam.
How we use it
- To process, ship, and insure your order, and to handle returns and refunds
- To reply to your questions, sourcing requests, and offers to sell
- To keep the site secure and prevent fraud
- To understand, in aggregate, how people use the site so we can improve it
- To keep the records the law requires, such as tax and sales records
We don't send marketing emails unless you've asked us to.
Who we share it with
Only the services that help us run the shop, and only what each one needs:
- Squarespace hosts our website, store, and checkout
- Stripe, and Klarna or Afterpay if you use them, process payments
- Shipping carriers and customs authorities receive your name, address, phone, and the package contents and value, so your stone can be delivered and cleared
- Gemological laboratories, only if you ask us to have a stone certified
- Google, through reCAPTCHA on our forms
We may also share information if the law requires it, or to protect our rights or prevent fraud. We don't sell or rent your personal information, and we don't share it for others' advertising.
Cookies
Squarespace sets cookies that the site needs to work, such as your shopping cart, and analytics cookies that help us understand visits. You can block or delete cookies in your browser settings, though the cart may not work without them.
How long we keep it
We keep order records as long as we need them for shipping, returns, accounting, and tax and legal requirements. We keep messages as long as they're useful for helping you. After that, we delete them.
Your choices and rights
You can ask us at any time to:
- See the personal information we hold about you
- Correct anything that's wrong
- Delete your information, unless we have to keep it, for example tax records of a sale
- Stop any marketing emails
Depending on where you live, such as the EU, the UK, or California, you may have further rights under local law. We'll honor them. Just email us and we'll reply within 30 days.
Keeping it safe
Our checkout is encrypted, and payment details are handled by the payment processors, not stored by us. No system is perfectly secure, but we limit who can see your information and only keep what we need.
International visitors
We sell worldwide, and our service providers may store or process information in the United States and other countries. By using the site, you understand your information may be handled outside your home country, with the protections described here.
Children
Our shop isn't meant for children under 16, and we don't knowingly collect their information.
Changes
If we update this policy, we'll post the new version here with a new "Last updated" date.
Contact
Questions about your privacy? Write to info@treasured.global. We reply personally.